SHIPPING POLICY

THANK YOU FOR VISITING AND SHOPPING AT ORGANIC-SCIENTIFIC.COM.

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS CONCERNING ORDERS WITH ORGANIC-SCIENTIFIC.COM.
THE FOLLOWING ARE THE TERMS AND CONDITIONS THAT CONSTITUTE OUR SHIPPING POLICY.

  • DOMESTIC SHIPPING POLICY SHIPMENT PROCESSING TIME ALL ORDERS ARE PROCESSED WITHIN 2-3 BUSINESS DAYS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR HOLIDAYS.
  • IF WE ARE EXPERIENCING A HIGH VOLUME OF ORDERS, SHIPMENTS MAY BE DELAYED BY A FEW DAYS. PLEASE ALLOW ADDITIONAL DAYS IN TRANSIT FOR DELIVERY.
  • IF THERE WILL BE A SIGNIFICANT DELAY IN SHIPMENT OF YOUR ORDER, WE WILL CONTACT YOU VIA EMAIL OR TELEPHONE.
  • UPDATE THIS SECTION IF YOUR PROCESSING TIME EXCEEDS 2-3 BUSINESS DAYS. DELIVERY DELAYS CAN OCCASIONALLY OCCUR.\

SHIPMENT 

TO P.O. BOXES OR APO/FPO ADDRESSES ORGANIC-SCIENTIFIC.COM SHIPS TO ADDRESSES WITHIN THE U.S., U.S. TERRITORIES, AND APO/FPO/DPO ADDRESSES. UPDATE THIS SECTION IF YOU DO NOT SHIP TO P.O. BOXES OR APO/FPO ADDRESSES. SHIPMENT CONFIRMATION & ORDER TRACKING YOU WILL RECEIVE A SHIPMENT CONFIRMATION EMAIL ONCE YOUR ORDER HAS SHIPPED CONTAINING YOUR TRACKING NUMBER(S). THE TRACKING NUMBER WILL BE ACTIVE WITHIN 24 HOURS. CUSTOMS, DUTIES AND TAXES ORGANIC-SCIENTIFIC.COM IS NOT RESPONSIBLE FOR ANY CUSTOMS AND TAXES APPLIED TO YOUR ORDER. ALL FEES IMPOSED DURING OR AFTER SHIPPING ARE THE RESPONSIBILITY OF THE CUSTOMER (TARIFFS, TAXES, ETC.). DAMAGES ORGANIC-SCIENTIFIC.COM IS NOT LIABLE FOR ANY PRODUCTS DAMAGED OR LOST DURING SHIPPING. IF YOU RECEIVED YOUR ORDER DAMAGED, PLEASE CONTACT THE SHIPMENT CARRIER TO FILE A CLAIM. PLEASE SAVE ALL PACKAGING MATERIALS AND DAMAGED GOODS BEFORE FILING A CLAIM.
PLEASE CONTACT US FOR SHIPPING OUTSIDE THE U.S. TRACKING YOUR ORDER ,WHEN CAN YOU TRACK YOUR ORDER?
AT OUR WAREHOUSE, TRACKING NUMBERS ARE ASSIGNED TO PACKAGES ALMOST IMMEDIATELY AND GENERALLY APPEAR ON OUR WEBSITE ALONG WITH YOUR ORDER INFORMATION.
HOWEVER, IT MAY TAKE UP TO 3 FULL BUSINESS DAYS BEFORE THE PACKAGE IS CHECKED INTO THE DELIVERING CARRIER’S TRACKING SYSTEM AFTER SHIPMENT.
THAT MEANS EVEN THOUGH YOUR PACKAGE HAS ALREADY SHIPPED FROM OUR WAREHOUSE AND IS ON ITS WAY TO YOU, THE CARRIER MAY NOT BE ABLE TO PROVIDE ANY INFORMATION ABOUT YOUR PACKAGE FOR UP TO 3 FULL BUSINESS DAYS.
OCCASIONALLY, ORDERS ARE DELIVERED VIA A CARRIER THAT DOES NOT OFFER THE ABILITY TO TRACK A PACKAGE. IN THESE RARE INSTANCES, YOUR ORDER HISTORY ON WWW.ORGANIC SCIENTIFIC.COM WILL NOT OFFER TRACKING INFORMATION, BUT WILL STILL OFFER ORDER STATUS AND OTHER DETAILS. READ THE INFORMATION PROVIDED BELOW TO LEARN THE DIFFERENCE BETWEEN TRACKING INFORMATION AND THE ORDER STATUS.

FINDING YOUR ORDER STATUS

THE STATUS OF YOUR ORDER IS EASY TO FIND.
CHECK YOUR E-MAIL. YOU WERE REQUIRED TO ENTER AN E-MAIL ADDRESS DURING CHECKOUT; YOU WILL RECEIVE E-MAILS AT YOUR ADDRESS KEEPING YOU UP-TO-DATE ABOUT THE STATUS OF YOUR ORDER. VISIT THE WEBSITE. SIGN IN FOR YOUR ORDER HISTORY AT WWW.ORGANIC-SCIENTIFIC.COM 24 HOURS A DAY. IF YOU SIGNED UP FOR AN ORGANIC-SCIENTIFIC.COM ACCOUNT, YOU MAY VIEW INFORMATION ABOUT YOUR MOST RECENT ORDERS (INCLUDING TRACKING INFORMATION) AS WELL AS PAST ORDERS. CONTACT US. IF YOU STILL HAVE QUESTIONS ABOUT YOUR ORDER, PLEASE CONTACT US VIA E-MAIL AT ORDERS@ORGANIC-SCIENTIFIC.COM.

HOW IS ORDER STATUS DIFFERENT FROM TRACKING INFORMATION?

THE STATUS OF YOUR ORDER IS SUPPLIED BY WWW.ORGANIC-SCIENTIFIC.COM AND REPRESENTS WHAT IS HAPPENING WITH YOUR ORDER BETWEEN THE TIME YOU PLACE IT AND THE TIME IT SHIPS FROM OUR WAREHOUSE. ONCE YOUR ORDER LEAVES OUR WAREHOUSE, IT IS HANDLED BY A CARRIER (SUCH AS FEDEX OR USPS) THAT MAY PROVIDE TRACKING INFORMATION UNTIL YOUR ORDER IS DELIVERED*. THE TRACKING INFORMATION IS ACCESSIBLE FROM YOUR ORDER HISTORY ON OUR WEBSITE WHEN IT BECOMES AVAILABLE.
*TRACKING INFORMATION MAY NOT BE AVAILABLE FOR UP TO 3 FULL BUSINESS DAYS AFTER AN ITEM IS SHIPPED FROM OUR WAREHOUSE.