Shipping Policy

Effective Date: 28/02/2025

At Organic Scientific, we strive to ensure that your orders are processed and delivered as efficiently as possible. Please read our shipping policy carefully to understand our shipping procedures, estimated delivery times, and terms.

1. Order Processing

  • Orders are processed Monday through Friday, excluding holidays.

  • Orders placed before 2:00 PM (EST) will typically be processed the same day. Orders placed after this time will be processed the next business day.

  • Once your order has been processed, you will receive a confirmation email with tracking details.

2. Shipping Restrictions

  • We only ship to states where our products are legally permitted. It is your responsibility to ensure that CBD products are legal in your state before placing an order.

  • We do not ship to P.O. Boxes or military (APO/FPO) addresses.

  • We reserve the right to update or change our list of shipping destinations without prior notice.

3. Tracking Your Order

  • Once your order is shipped, you will receive an email with your tracking number.

  • You can track your order via the carrier’s website (USPS, UPS, FedEx, etc.).

  • If you do not receive a tracking email within 48 hours, please check your spam folder or contact us for assistance.

4. Lost, Stolen, or Damaged Packages

We are not responsible for lost, stolen, or damaged packages once they have been shipped. However, if you experience any issues, please follow these steps:

  • Lost Packages: If your order shows as delivered but you did not receive it, check with your neighbors or local carrier office. If still missing, contact us to file a claim.

  • Stolen Packages: If your package was stolen, file a report with your local authorities and contact us for further assistance.

  • Damaged Packages: If your order arrives damaged, please take photos of the packaging and contents and email them to us within 48 hours of delivery. We will work with you to resolve the issue.

5. Changes to This Policy

We may update this Shipping Policy at any time. Changes will be posted on this page with the "Last Updated" date. Your continued use of our website and services constitutes acceptance of the revised policy.